“Always professional,
prompt and
very knowledgeable”

Mariellen 2023 Dec

For more than a decade

For more than a decade George and Laura have been providing excellent service to keep or gate in top condition. George even stepped me through an electronics fix to my speakerphone that I could complete on my own (at no charge). Thanks for the recent controller arm upgrade – everything is functioning perfectly (and faster too).

2023 May

Andrew and Cheryl Dunham

Thanks George and Laura

Thanks George and Laura for your great service in getting our strata gates back in good working order. Your customer service is first class. Thank you, much appreciated.

Village On The Green

2022 Nov

Mike Smith

George & Lara are absolute

George & Lara are absolute professionals. Workmanship is five star plus. Their attention to detail is superb. In our last adventure George&Lara showed a week earlier than they estimated and ON A SUNDAY, no less. Within a couple of hours our gate was working perfectly and peace of mind returned.
Gem gates is reliable, honest, concerned tradesman with an attitude of unparalleled kindness and concern for the customer. No Complaints of any sort!! Thankyou G & L 🤗 All’s Goodly on our little corner of Saltspring Island..: enjoy the rest of the Summer, Muchly Appreciate You!!

Curtis Bowie

Just wanted to thank you for the great job you did on my gate.
George you went out of the way and over the top.
Getting rid of that chain was the
best thing.
Thanks a lot.

Joan Tuff 2022 July 13

Prompt Service

Thank you for your prompt service & repairs on our gate.
Thank you for effecting the repairs so quickly.
Very much appreciated!

John Ruttan
2022 July

Neil & Deidre

We want to thank you for all the fine work in installing our gate. There were a lot of delays on our side during COVID, so we fully appreciate the way you helped us resolve the various challenges. We also appreciate coming in on estimate, despite all the uncertainties and price changes during Covid.  The gate works great.
 Much appreciated. Neil and Deidre.
2022 July

Best Service.

Thank you for the very best service!

Mr. Allen 2021 Oct

Joe Allen

Knowledgeable service.

I found George very knowledgeable on Gate maintenance. We have a lift master system and he replaced the auto exit car sense probe, adjusted the timing on the twin gate closure and shimmed one gate which had sagged somewhat (so would not close properly). He was very prompt and efficient at attending our site, and explaining what he had done and why.

Mr. Gordon 2022 Jan

Ian Gordon

Gate service

Gate was just serviced by George and Laura. There was a ghost in the machine. Bit of a head scratcher. At the end of the day George found a solution and the gate is functioning with perfection. We love our gate.

2021 08      The Dunlops

Perry Dunlop

Randy & Sharon 2019

Quality, Customer Service, Timeliness, Couldn’t be happier.    (Gate Automation Service)

Carl Dec 2019

Thank you for the quick service.   (automation tech advice & parts supplied)

Sylvan Jan 2020

I met George on site, he completed the work and gate is fully operational. He then provided me with instructions on how to operate gate manually if ever necessary. I am well pleased with the quality of the work. Thank you.

Denis Mar 2020

Thank you for the great service. I only wish every company had people like you guys. Great service before I even bought anything!

Steve & Michelle May 2020

The gate is working good now. It closes better after your service. Thank you for the quick response!

Kieth May 2020

Thank George for coming so promptly!

Randy July 2020

George and Laura are a great team. George installed our gate in 2012 and we love it and still get compliments about it.               Great after installation service, which is very important because once the gate is installed they don’t just forget about you. They are there to fix any troubles you may have over the years, though for me they have always been minor.           Thank you George and Laura.

Denis Mar 2020

Hello Laura, Thank you for the great service. I only wish every company had people like you guys. Great service before I even bought anything !
Regards, Denis   (supply only operator.)

Maggie 2020 Mar

Dear George:
I had a most miraculous discovery on Saturday morning when I went to
leave the property in my car! The gate was functioning…
Kevin said you had been
and installed the new operator for the gate. I am so
appreciative of your help with fixing it George. Thanks so much.
This experience has lead me to
believe I made the right decision and I am really grateful for your service.
Thanks so much.

Really appreciate George going to site and checked every thing over. Definitely recommend GEM.

Kevin, re Maggie’s site. Mar 2020

I must say you offer the fastest customer service of any company I have talked to about the gate!

June 2019 Therisa

Duncan     May 2019

Laura, No problem at all. You have been patient with us during our decisions and George has been great on providing some technical help.
Trust me, we really appreciate how easy it has been to deal with you both. It’s been a real pleasure.     Thanks Again

Everything GEM did couldn’t have been better. You guys are great, we will recommend you when ever we can.   (automation system & phone tech)

Howard     Dec 2018

Thank you George and Laura…    The gate looks great and is providing us with immense peace of mind !

Lisa     Sept 2012

The driveway gate looks wonderful !

John    Nov 2013

Hi George, Thanks for sorting out our driveway gate lock for me in my absence.

Wonderful Service !   Cheers, Martyn      Sept 2012

Shirley    Aug 2017

Thank you, George, we are so happy !  Thank you for your promptness aligning our gate, looks wonderfully better.

Makes us “Smile” every time we look at it. (driveway gate & automation) Many thanks for your professionalism and a job well done.

Helen & Perry    Mar 2016

The gates looks fantastic !!!  I love it !!! Maybe this week we’ll do the cladding, and I’ll send you some finished pics then. Many, many thanks for creating this beautiful addition to my home.

Cheers, Kathy    Aug 2013

Shirley    May 2006

That gate light job, that shows us if the gate is open, is brilliant – absolutely brilliant ! I don’t know how we did without for so long.

I am EXTREMELY “pleased” with your/our gate. It is one of a kind, sheer artwork and suits our home to a tee. The hydraulics, etc are impressive as well.

Sincerely, Ellen & Ken       Oct 2006

We just wanted to tell you how fabulous the gate looks. The proportions are so perfect – the posts, the rectangles, the thickness of every line. As the Italians say, you have “un bel’occhio” (a beautiful eye) !

Peter & Mia     Mar 2015

Thank you again for doing such a superb job on our new gate.    You do excellent work and inspire total confidence.

Thanks and best regards, Peter & Mia       Apr 2015

George, you are brilliant, it works. Thank you x10 !    I wish all tradesmen took as much pride in what they do as you do. Thank you.

Lisa    Mar 2006

Thanks for everything, we are very happy with the lock and functionality of the gate.  (Driveway Gate & Automation System)

Don & Luis     July 2013

Thanks for the pictures. The gate looks great!   The gate meets and has exceeded all our expectations. The end product looks better than we anticipated. The quality of the work is exceptional and the design is what we had in mind but could not visualize.   We look forward to seeing you in April.

Many thanks, Colin & Maritza      Mar 2006

I love the gate ! It’s very suited to the house. Thanks for your creative insight! Many thanks to you and your helper. I’ll send you a photo soon.

Cheers, Sue           Aug 2009

I am enjoying the automatic gate SO much ! The neighbours say it certainly has done a lot for this street !       It is Magnificent !

Brita    Aug 2014

Thank you very much for the excellent service.   It is greatly appreciated.    If you ever need a reference from a client I would be more that willing. I doubt if you would as you work speaks for itself !

David   May 2013

George, you are such an amazing, creative artist! We look forward to being mightily impressed and happy again!

Thanks Grace              Jan 2006

Wishing you all the splendor of the season and a very happy holiday. Thanks for all the wonderful enhancements for our house.

Grace & Clifford     Dec 2006

Hi George, The gate looks great, and the feedback I’ve heard so far agrees with that wholeheartedly! Cheers, and have a good day.

Marlena    June 2007

George & Laura thank you for the wonderful gate!   (driveway gate with fir trees, mountains & three Canada Geese flying)

Gary    Sept 2012

The gate works REALLY well. Thanks so much. You went beyond the call of duty! Thanks again.

Don & Helene     March 2016

We just had an 80th birthday party here, everyone admired the grilles and gate, appreciating security that is decorative and low profile.

George & Sharon 2014

Many Thanks

Many thanks for the prompt service and for fixing our keypad….thanks very much to George.

May 2019

Steve in Parksville 2018

George from G.E.M. Fabrications went above and beyond with the creation and installation of our new gate . Every time we enter our driveway we enjoy its beauty and quality. George recommended we use steel instead of aluminum and was he ever right … Our gate is solid and will last for years to come . The automation is easy to use both from our vehicle and inside the house. George called and showed up on time …every time . Would highly recommend and use again … Thanks George!!!

Steve in Parksville

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